SERVICES & SUPPORT

Astel’s market focus has allowed it to provide better service to its customers. Our highly trained team can provide an integrated procurement process for all IT infrastructure and office automation requirements in multiple sectors as a’single source’ organisation. We ensure a smooth transition from quotation to shipment of goods. Our extensive network of local authorised resellers further supports our pre and post sales service.

Customer Support

Astel’s ICT specialist knowledge and expertise ensures that its customers have access to the most professional support and advice across all product lines. From the point of enquiry to order fulfilment, Astel prioritises the needs of its customers and is at hand to answer any queries. Annual training programmes for resellers and end users are launched to keep up with new developments.

Technical Support

Astel offers expert advice and technical assistance both before and after the sale. Each product in our line is backed by a minimum 12-month manufacturer’s warranty, and local support is provided by our network of authorised resellers who have been trained to protect your ICT investment.